How do we use AI safely with privacy in mind?
Pasting customer data into random models is fast—and potentially costly.
Anything sent to a model can be sensitive. IDs, payments, contracts, and health-related detail should not travel without policy: field masking, retention limits, and who may connect which tools.
Technical basics: access control, API key hygiene, separate test/live environments, output filters, and audit logs for high-impact actions. Organisational basics: approval paths, incident steps, and vendor terms when processors sit outside your region.
This page is general guidance, not legal advice. Your sector may need counsel for notices and processing roles. Tools do not “auto-solve” compliance; process does.
Safe AI is not slower theatre—it is how you scale without scaling damage.
