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WhatsApp CRM
Inbox, follow-up and sales in one place.
What is WhatsApp CRM and what is it for?
WhatsApp CRM turns chat into records, follow-up, and shared team work—shared inbox, tags, and pipeline so leads stop disappearing.
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Why use WhatsApp CRM instead of a personal phone line?
A personal WhatsApp line works at low volume. As the team and sales grow, a shared inbox, tags, and ownership become essential.
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WhatsApp Business API vs the mobile Business app?
The WhatsApp Business app suits a single operator. The Business API supports multi-agent, automation, templates, and CRM-scale workflows.
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How should shared inbox, tags, and pipeline work?
One queue, light labels, clear stages—so chat becomes follow-up, not a pile.
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How do we roll out WhatsApp CRM without chaos?
Number, roles, simple tags, training, then cutover—not a big-bang tool dump.
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