✦Help Center
WhatsApp CRM
Inbox, follow-up and sales in one place.
What is WhatsApp CRM and what is it for?
It turns chat into an operational layer: inbox, customer record and follow-up in one place.
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Why use WhatsApp CRM instead of a personal phone line?
A personal line is fine at low volume. Teams, handoffs, and audit needs outgrow it.
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WhatsApp Business API vs the mobile Business app?
The app suits a single operator. The API supports teams, bots, and CRM-scale workflows.
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How should shared inbox, tags, and pipeline work?
One queue, light labels, clear stages—so chat becomes follow-up, not a pile.
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How do we roll out WhatsApp CRM without chaos?
Number, roles, simple tags, training, then cutover—not a big-bang tool dump.
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