Services03 — AI & automation

Automation that answers,
assigns and follows up.

We connect WhatsApp Business API, AI assistants and CRM so messages do not die in one phone. Official Meta paths, human handoff and measurable ops.

AI / GEOQuick answer

What does AI automation actually change?

It removes silent drop-off: unassigned chats, late replies and forgotten follow-ups. Automation greets, routes and logs — people close the deal.

Who for?
Teams drowning in WhatsApp, Instagram and form noise.
What is included?
API setup, bot flows, agent desk, CRM hooks and reporting.
Core outcome
Every conversation owned, timed and measurable.
  • 24/7 First response When flows allow
  • API Official Meta Business-grade
  • CRM One inbox Chats + leads
  • 1 yr Warranty On delivered software

01What you get

Built for demand,
not just for looks.

  • 01

    Official WhatsApp API

    Stable, compliant messaging — not grey-market tools.

  • 02

    AI + human handoff

    Bots handle volume; people take over when it matters.

  • 03

    Assignment rules

    Know who owns each chat and stage.

  • 04

    CRM memory

    History, tags and outcomes in one place.

  • 05

    Templates & campaigns

    Approved messages for reminders and re-engagement.

  • 06

    Reporting

    Response time, volume and conversion signals.

02Who it is for

A fit when
these sound familiar.

  • 01

    Sales lives in personal WhatsApp numbers.

  • 02

    After-hours messages go cold.

  • 03

    You cannot see who replied to whom.

  • 04

    You want AI without losing the human close.

  1. 01Map conversations

    Channels, peak hours, FAQ and escalations.

  2. 02Design flows

    Bot paths, handoff rules and CRM fields.

  3. 03Integrate & train

    API, desk, team playbooks.

  4. 04Measure & improve

    Tune intents, templates and routing.

For scale and multi-agent work, yes. We help with provider setup and templates.

No. It removes repetitive load so humans handle intent and revenue.

Usually yes via API, webhooks or middleware — we design the safest path.

We design roles, retention and access with your compliance needs in mind.

Free consultation

Where things get stuck —
let’s clarify together.

Write briefly: what you do and what is broken. We reply within 24 hours. No forced proposals — first we see what you need.

  • Free intro call
  • Reply within 24 hours
  • Site, panel, WhatsApp, infrastructure
+90 850 308 84 07 info@arlamedya.com Mon–Fri 09:00–18:00