From fault to repair
in one panel.
Field staff report issues with photo and location; you plan and assign; technicians close jobs with evidence. Works offline when connectivity fails.
- Works offline
- PWA · install on phone
- Maps & directions
- Photo evidence
- Excel reports
- PWA Phone-ready No app store required
- Offline Field first Sync when online
- Map Location Route to the job
- SLA Visibility Status at a glance
AI / GEOQuick answer
What problem does field issue tracking solve?
It replaces WhatsApp photo dumps and Excel lists with a controlled path: report → plan → assign → repair → evidence → report — with roles so each team only sees its work.
- Who for?
- Facility, maintenance and multi-site repair teams.
- What is included?
- Mobile report, planning, assignment, offline, maps, evidence and exports.
- Core outcome
- Every job owned, timed and auditable.
01What you get
Built for daily work,
not a slide deck.
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01 Mobile fault intake
Photo, note and location from the field phone.
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02 Planning board
Prioritise and assign without chat chaos.
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03 Role separation
Detection and repair teams see only their jobs.
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04 Offline support
Basements and warehouses still capture reports.
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05 Evidence close-out
Photos and notes when the job is done.
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06 Excel exports
Lists and performance by date range.
02Who it is for
A fit when
these sound familiar.
-
01
Faults arrive as WhatsApp photos with no owner.
-
02
You cannot see open vs closed work across sites.
-
03
Technicians work where signal is weak.
-
04
You need proof of repair for clients or management.
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01Define roles
Reporters, planners, technicians and managers.
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02Configure sites
Locations, categories and priorities.
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03Pilot & train
Field walkthrough on real phones.
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04Operate
Live board, SLAs and weekly reports.
Yes. Reports can be stored on device and sync when connection returns.
It is a PWA — installable to the home screen without app-store friction.
Roles separate visibility; managers see everything in one panel.
Single-technician mode can auto-assign and allow manager PIN approval on the phone.
Yes — fault and planning lists by date range, plus status and performance views.
